Privacy Policy

Hydra Checkout provides integration software for Shopify merchants using Whop checkout. This policy explains the categories of information our service may process and why.

Information processed

Depending on your use of Hydra, information may include account and contact details, subscription status, connected store identifiers, integration settings, transaction references, order and fulfillment information needed for synchronization, diagnostic logs, and communications with support. Our website may also use analytics and advertising measurement technologies.

How information is used

We use information to provide and secure the integration, synchronize paid orders, manage subscriptions, troubleshoot issues, communicate service updates, and improve our service.

Service providers

Information may be shared as necessary with hosting, database, analytics, billing, and integration providers, including Shopify and Whop where relevant. Payment card details for Hydra subscriptions are handled by the billing provider rather than stored by Hydra.

Retention and security

We retain information for as long as reasonably necessary to operate the service, satisfy legal obligations, resolve disputes, and maintain security. We use reasonable safeguards, but no online system can be guaranteed completely secure.

Your choices

Depending on your location, you may have rights to access, correct, or request deletion of personal information. Requests can be made through Hydra's account support channel. Some records may need to be retained for legal or operational reasons.

Updates

We may update this policy as the service changes. The date above indicates the latest revision.